I have a sloped ceiling, and it’s quite high. Can I install these lighting fixtures? How can I get a longer hanging chain?

Yes, all lighting fixtures in the Nocturne Series are perfectly compatible with sloped ceilings. If you need a longer chain due to the ceiling height, please contact us, and we will send you an extended iron chain at no extra charge to ensure a perfect fit.

Can the chandeliers be dimmed?

Yes, they can. The chandeliers in the Nocturne Series are fully compatible with dimmers, allowing you to easily adjust the lighting to suit your needs and create the perfect ambiance in your space.

I’d like to buy this chandelier, but what should I do if the crystals are damaged?

If the chandelier you purchased has any damaged crystals during shipping, don’t worry. Extra replacement crystals are included in the box. If those are not enough, we’ll send you additional crystals free of charge. Just contact our customer service team and provide photos of the damaged parts, and we’ll arrange for the replacements to be sent as quickly as possible. We’re committed to ensuring you have a flawless product experience!